NEW CLIENT PROCESS
STEP 1: REGISTER
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CLICK HERE to register.
EACH person attending a session must fill out a separate registration and separate intake form. This ensures all participants have agreed to confidentiality agreements, which may impact others participating with them in the counseling process.
We do not ask for social security numbers from clients as we do not file insurance. If filing insurance, clients use the invoice we provide to file their insurance claims. Our HIPAA-compliant system is used to protect client confidentiality and privacy. Our fee is $200 per hour (not per person. For example, an individual 1-hour session is the same fee as a couple or family 1-hour session).​
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STEP 2: CHECK YOUR EMAIL
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Once registered, you'll receive an email from our offices. (If you don’t see the email immediately, check spam folders).
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The email will have a temporary password, username, and link to log in. (Once logged in, you can easily change your username or password. Remember to write your username and password in a safe place for future log-in reference).
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Fill out and sign each part of the intake form. Intakes must be completed in full before a session can be scheduled. Once the intake is completed, you can view Mr. Fuller’s schedule and make an appointment 24/7.
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It usually takes 3-5 minutes to complete the intake. Sign and save each page. The system will take you automatically to the next page, ending with secure payment information (billed on the date of a scheduled session).
STEP 3: SCHEDULE YOUR APPOINTMENT
After intake forms are completed, Mr. Fuller’s schedule will be available for your review, and to make appointments by logging in to your client portal. Once the intake is completed, you are considered a ‘Current client’ and you simply log back into your account 24/7 to schedule future appointments, have your session, download invoices, or send secure emails.
Contact our offices (210-970-1511) if you’d like to set up ‘dedicated’ sessions at the same time weekly (or bi-weekly) at a time convenient in your schedule. (24-hour cancellation policy)
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Automated, convenient texts, phone & email reminders are sent 48 hours in advance of any scheduled appointment.